Wells fargo online login problems download#
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The bank said it had learned valuable lessons and had turned over a new leaf. Ultimately, as the fines and lawsuits piled up, Wells Fargo took out full-page newspaper ads voicing “regrets” for past deeds. Lawmakers accused then-Chief Executive John Stumpf of running a “criminal enterprise.” He quit his job. Then came reports that Wells also was illegally repossessing the cars of service members, signing people up for insurance they didn’t need and wrongly billing mortgage clients.īusiness Column: If this is the best banks can do to prevent fraud, we’re in a lot of troubleĭespite several signs of suspicious activity, Chase bank did nothing to prevent a scammer from raiding a Southern California couple’s checking account.

They couldn’t have known that at the same time they became customers, Wells was behaving with breathtaking greed and dishonesty, opening an estimated 3.5 million deposit and credit card accounts without people’s approval.Īt first, the bank tried to blame rogue employees and sacked more than 5,000 workers. Here were two people who opened a Wells account with a natural expectation that the bank would be a trustworthy steward of their money. That was my mind-set the other day when the Lagunas contacted me with their Wells Fargo situation. Yet I’m encouraged by the entrepreneurs who recognize an opportunity to succeed by treating people well, not to mention the many, many businesspeople I’ve met over the years whose hearts are in the right place, even if they’re often hamstrung by policies that limit their ability to act.Īt the same time, not a week goes by without someone sharing with me an act of corporate pettiness, a needless outrage, that makes me ask, yet again, why some companies feel they can treat their customers with seeming contempt. People often point out that, considering the rapacious behavior of many businesses, I’ll never be out of work as a consumer defender.

Visitors to the Trader Joe’s in Hollywood are being instructed to download a parking app to their phones. They include the insurers that abandon patients in their time of need, the banks that leave customers to the mercy of con artists, the tech outfits that say they’re in the business of changing the world but are more interested in stripping you of what little privacy remains.īusiness Column: There may be a steep privacy cost if you park at this Trader Joe’s These include the hospitals and drug companies that charge ridiculous amounts for healthcare. Longtime readers know the industries that cropped up most frequently in my columns. I believe that it’s perfectly fine to make a profit as long as that profit is earned equitably and honestly, and by treating customers with the respect they deserve.īut when businesses cross the line - when they make their money with practices that are unfair, unethical or abusive - that’s when they need to be called to order.Īnd for 25 years now (and counting), I’ve been privileged to be someone people could seek out to right wrongs, fix problems and perhaps restore a little decency to the corporate world. But the markups for most frames and lenses remain exorbitant. Online eyewear sites are pushing prices for glasses down. What I am is pro-accountability.īusiness Column: Glasses are still too damn expensive

I’m a believer in capitalism and have great respect for businesspeople who meet so many of society’s needs. The criticism I’ve heard most frequently is that I’m anti-business. I’ve been writing this column - first for the Chronicle, now The Times - for nearly a quarter-century. It’s customary, I suppose, to indulge in a little summing-up when one makes a significant career move.

I pray things get better - both for my hardworking colleagues and for the millions of Americans who rely on a free press to speak truth to power and safeguard democracy. This industry is now very different from the one I fell in love with in college. There’s no need for me to point out the precarious state of the newspaper business. I’ve worked for newspapers since I was a student at UC Berkeley, including stints at the San Francisco Examiner, the Bangkok Post, the Japan Times, the San Francisco Chronicle and now the biggest newsroom west of the Mississippi. While the prospect of a new chapter in my journalism career is very exciting - I’ll continue fighting the good fight on behalf of consumers - this marks the close of my tenure as a newspaperman. Beginning next week, I’ll be moving into television full-time. This is my final column for the Los Angeles Times. Two months later, getting nowhere, he turned to me for help. “The bank told us not to worry about it,” Laguna said.

Wells fargo online login problems download#

Wells fargo online login problems free#